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Retail Sector Skill Council


Sales Associate

Personal Attributes

Individuals in this position interact with customers to understand and service customer needs with specialization leading to maximization of business in a retail environment.

Brief Job Description

Individuals in this position interact with customers by giving specialized service and product demonstrations to maximize business in a retail environment whilst striving for continuous improvements in levels of services rendered.

Trainee Associate

Personal Attributes

Individuals in this position interact with customers to understand customer needs and service them by effecting sales of relevant products.

Brief Job Description

Individuals in this position display merchandise and interact with customers to understand their needs to service them with sales of relevant product offerings whilst working cordially within the team and retail organization.

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